Privacy policy

We respect your privacy and your information.

We are committed to protecting your information. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data. For the purpose of UK data protection law, the data controller is Esra Sanro Limited.

Please note that in the vast majority of cases, the use of your personal data and how we collect, store and process it is subject to specific terms of our contract and non-disclosure agreements with our individual clients or client organisations. The nature of our business and these contracts may mean we have access to data in the proper performance of our contract, or as a legitimate interest, and may therefore not always require separate consent from individuals.

What information will we collect from you?

We will collect information that you or your employing organisation as our client give us or that you ask us to collect on your behalf.
On this website, we only collect your name, email address, whether you are an adult or below 18 years of age, and optionally, your country of residence and organisation in order that we can serve you with better services with respect to your location and organisation, and what you need from us. This website also uses cookies to track how many people visit each page.

How will we use your information?

We will use this information to carry out our obligations to you arising from any contracts entered into between us and to provide you with the information and services that you request from us. We may also use your information to keep in touch with you from time to time. We do not send unsolicited newsletters or emails or use cookies for marketing purposes.

Who will we share your information with?

We will not share your information with organisations or people outside Esra Sanro Limited unless this is required for us to provide our services to you, or if we are under a duty to disclose data in order to comply with a legal obligation. Where we need to work with any third parties in order to provide our services this will be done under non-disclosure agreements and in compliance with European and local data protection laws.

How long will we keep your information?

We will keep your data for up to three years from when we last received confirmation from you that you agree to us keeping your information, or for a separate time if that is specified in a contractual agreement.

Your rights

You have the right to ask us at any time not to keep your information. You can exercise this right at any time by using our contact form.

UK data protection law also gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information. You can exercise any of these rights by using our contact form.

Changes to our privacy policy

Our Privacy Policy will be reviewed regularly and any changes we make will be posted on this page.

Contacting us

If you have any questions about this privacy policy or the way we handle your personal information, please use our contact form.

You have the right at any time to raise any concerns with the Information Commissioner’s Office at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.